I want a refund

Only unused paid Stars can be refunded. Stars already used, free Stars, and complaints about AI quality aren't eligible.

How do I get a refund?

It depends on where you paid.

Payment route	How to request	Deadline
iOS	Request through Apple Support	Per Apple's policy
Android	Request through Google Support	Per Google's policy

What to include in a refund request

Sending the refund reason, payment platform, item name, time of payment, and your email address helps us process it quickly.

Things to watch out for

• If you use the paid Stars after requesting a refund, the refund may be denied
• Google may block future Google Play payments on the account after a refund, so keep that in mind

FAQ

Q. I paid by mistake / got charged twice

If the purchased Stars are unused, they can be refunded. Follow the platform steps in the table above — for in-app purchases, go through Apple or Google Support. For duplicate charges, including a screenshot of the purchase history speeds things up.