Technical Issues

How do I contact support?

Last updated: July 21, 2026

You can reach us through MY → More → Settings → App info → 1:1 Inquiry.

We respond within 1~2일 business days. Just a heads-up: we're not available on weekends and holidays.

You can also report on Discord

You can report errors in the bug report channel on Frontia's official Discord.

Include these details with your inquiry

  • A description of what went wrong
  • A screenshot of the error screen
  • Device info (model, OS version)
  • App version
  • When the problem occurred

The more detail you give us, the faster we can help.

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